Returns

Returns and order support

Read our official return and refund policy for eligibility, conditions and instructions.

Only Star Map products are personalized. If your order is damaged, incorrect or you need help, contact us with your order number.

Questions before you order?

How is my piece personalized?

It depends on the piece: some are laser-engraved with an initial and date on the back, others are made to order in your chosen metal or birthstone. Check the product page for what's included.

Will it tarnish or turn my skin green?

No. Every Skymap & Co piece has a waterproof, tarnish-resistant finish, backed by a 1-year no-tarnish guarantee.

How long until my order ships?

Personalized pieces are engraved and ready to ship within 2 business days.